Complaint Procedure:
CAEP reviews in a timely, fair, and equitable manner any complaints it receives against an accredited EPP that is related to CAEP’s Standards, policies, or processes. CAEP also reviews in a timely, fair, and equitable manner, and applies unbiased judgement to, any complaints against itself.
Complaints may be submitted as follows:
By email:
CAEP Compliance Officer-CONFIDENTIAL TO BE OPENED BY ADDRESSEE ONLY
Compliance.officer@caepnet.org
By mail:
CAEP Compliance Officer-CONFIDENTIAL TO BE OPENED BY ADDRESSEE ONLY
1140 19th Street NW
Suite 400
Washington, DC 20036
By phone: 202-223-0077
More information about Complaints may be found in the CAEP Governance Policy, Section VI.
Specific procedures pertaining to complaints may be found in the CAEP Accreditation Policy and Procedures Section 16 of Section II.